Job Title: Team Lead

Department: Logistics

Objective:

To lead and oversee end-to-end export–import and logistics operations, ensuring regulatory compliance, cost optimization, and on-time delivery while driving process excellence, team performance, and seamless coordination with internal stakeholders, customers, and regulatory authorities.

Direct reports: ASSOCIATE

Routine Duties & Responsibilities:

• Manage end-to-end export and import operations, ensuring timely execution of shipments in line with dispatch plans and customer requirements.
• Plan, coordinate, and execute export and import logistics through shipping agents, freight forwarders, CHAs, transporters, and other service providers.
• Supervise container stuffing, customs clearance, and shipment dispatch for international consignments.
• Ensure all shipments are executed on time and as per agreed delivery schedules, proactively handling delays, damages, exceptions, and shipment issues.
• Coordinate import activities including communication with foreign suppliers and fulfillment of all import-related requirements.
• Manage Advance Authorization (Import) and ensure timely fulfillment of export obligations.
• Ensure compliance with Foreign Trade Policy, Customs regulations, DGFT norms, and destination-country statutory requirements.
• Prepare, verify, and maintain all export–import documentation such as Commercial Invoices, Packing Lists, Shipping Bills, Bills of Lading/Airway Bills, Certificates of Origin, and insurance documents.
• Apply for, file, renew, and manage statutory registrations and certifications including FSSAI, APEDA, Spice Board certificates, and DGFT registrations.
• Guide internal teams and customers on Indian Spice Board regulations, Customs procedures, DGFT norms, and foreign trade compliance requirements.
• Maintain accurate soft and hard copies of EXIM and logistics records for audits, inspections, and statutory reviews.
• Analyze purchase orders against available inventory to optimize shipment planning and logistics costs.
• Negotiate commercial terms with shipping lines, freight forwarders, transporters, and other logistics service providers.
• Manage container booking, freight finalization, service provider selection, and marine insurance coverage for all shipments.
• Handle insurance claims related to transit loss or damage and ensure timely settlement.
• Prepare, monitor, and control the logistics and EXIM department budget and verify bills from CHAs, shipping lines, transporters, and vendors.
• Communicate with overseas customers regarding shipment status, documentation, and shipping-related queries.
• Coordinate with government authorities and regulatory bodies for approvals, inspections, and clearances.
• Collaborate closely with Sales, Finance, Production, and Quality teams to align export–import plans and ensure smooth execution.
• Prepare and submit regular MIS, shipment performance reports, compliance updates, and cost optimization insights to management.
• Monitor export–import performance, identify process improvement opportunities, and recommend corrective and preventive actions.
• Ensure clear understanding and adherence to customer-specific legal, statutory, and documentation requirements for each destination country.
• Ensure food safety compliance at the shop floor for export consignments and exercise authority to stop production or reject material in case of deviations.
• Manage and control all export–import activities of the organization with full accountability for compliance, cost, and performance.

Core & Functional Competencies:

• Domain knowledge of Shipping lines and logistics
• Negotiation Skills
• Multi-tasking skill
• People Management skill / Team work
• Project Management, working under strict deadlines
• Understanding of Regulatory rules at customers location
• Analytical and Critical Thinking
• Problem Solving
• Good communication with internal and external customers, vendors, logistics partners, etc.